We’re glad to hear that our technology not only makes integration easier for our
customers but that it also helps them achieve their mission and goals. Here’s the story of Title21 Software, a company that genuinely believes in delighting customers while delivering integrated technology that improves both the lives of their customers and their patients.
What is Title21 Software’s story?
Title21, founded in 2001, provides document control, processing, training, inventory and quality, workflow management to regulated health care companies. Though they have achieved success in automating blood centers, Title21 has branched out to service cellular therapy labs, cord blood facilities, tissue centers and hospital and testing laboratories.
Through continuous innovation, Title21 developed a successful integrated platform
capable of automating any form and workflow process from start to finish; everything from processing to quality control could now be easily done. All this was possible because of Title21’s strong commitment to their customers, which includes helping them achieve improved patient outcomes, error reductions, compliance, and increased efficiencies.
What was the main challenge Title21 faced and how did integration play a role in it?
As Title21 expanded into new markets — working with cancer centers, hospitals and cord blood and tissue labs — they realized that Health Level-7 (HL7) integration should be an integral component to their platform and a critical factor in providing a complete automation solution.
How is IGUANA being used?
Title21’s software is a fully integrated platform with a suite of modules that can work together or act as stand-alone solutions allowing customers to easily deploy the system in phases to meet their unique needs. With Title21’s partnership with iNTERFACEWARE, the platform now has the ability to integrate data from hospital systems including HIEs, EMRs, LIS, etc. using any standard including HL7, CDA, XML, X12, DICOM, eRX, Flat file and Web Services.
What integration engine were you using before?
HL7 integration capability is a new functionality to Title21. Initially they thought about developing their own and grappled with the build versus buy debate (for more read “The Economics of Interfacing”), until they researched IGUANA. After an evaluation and realizing how easy it was to create interfaces, they were convinced that IGUANA was the best solution. They fell in love with IGUANA; the rest as they say, is history.
What’s next for Title21′s use of IGUANA?
Although Title21’s partnership with iNTERFACEWARE is recent, they’re excited to explore new opportunities and we’re excited to see what they’ll come up with next! All innovation stems from meeting the needs of customers so with IGUANA on their side, the possibilities are endless!
About Title21 Software:
Title21 Software develops intuitive, integrated technology that streamline the core clinical and laboratory processes of regulated entities (blood centers, cellular therapy labs, etc.) while closing compliance gaps, increasing efficiency and driving success.
Title21’s platform enables healthcare organizations to capture, manage, trend, track and report on patient and process data while managing broad operational functions spanning from document management through inventory management. Title21 customers include Cleveland Cord Blood Center, Georgetown University, and Stanford Blood Center among many other prestigious healthcare institutions.
For additional information, visit www.Title21Software.com.