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Using Iguana for Effective Patient Communication and a Better Patient Experience – Key Factors for Success in 2021

As we enter the new year, trends indicate that an effective patient communication is a highly valued component in the healthcare process. According to an article by CAPMINDS, communication between hospitals and their patients should be trustworthy and useful – which serves as a great opportunity for healthcare organizations to make use of their communication strategies.

So, how do you perform effective patient communication?

Marketers at healthcare organizations can provide quality resources from subject matter experts within their organization and make that content available to their patient communities through various channels to build trust and nurture patient relationships.

How Iguana fits in – Using interoperability to improve patient engagement and communication.

Valley Medical Center (VMC), is a 303-bed acute care hospital and clinic network located in Renton, Washington. They needed to demonstrate the delivery of patient education videos to maintain stroke certifications. Using Iguana, they were able to automate the process and a bi-directional interface was deployed between their patient engagement platform and their EMR. In just 10 months, over 745 stroke videos were viewed by patients at VMC, outperforming other hospitals of the same size by over 550%.

Read the full case study, here.


What about the patient experience?

The patient experience, another crucial piece for any healthcare organization’s successful growth is dependent on the  tools they have at their disposal. Advanced features like online appointment scheduling, online bill paying, easily accessible medical records/lab results will automatically increase the patient experience.

For providers, this means doing your research to find software tools that fit your oganizations’ needs but what if you already have the tools you need?

Find an integration engine that allows these tools to work and speak together seamlessly, effectively helping providers stay timely, and up-to-date with all their patient records in a safe and secure way.


The Solution

Download our free white paper to learn 5 tips for creating a great patient portal experience, here.

Dec 29, 2020iNTERFACEWARE
Stay In front of The Digital Transformation of Healthcare Providers in 2021 with IguanaHealthcare Has Transformed Forever

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iNTERFACEWARE

Since 1997, iNTERFACEWARE has been making healthcare data integration easier. See why over 800+ software companies and healthcare providers rely on the Iguana® integration engine.

December 29, 2020 Uncategorizedhealthcare, integration, Patient communication, Patient Engagement, patient experience37
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